Dear Valued Customers,

Thanks for expressing your interest in using American Auto Transport to ship your vehicle! I know that the experience of finding a reliable auto transport can be daunting at times, so I’d like to personally lend my assistance.

I’ve been in this business for over a decade now, and I’ve seen customers disappointed time and again with the quality of service from other companies. I’ve seen choosing the wrong transporter can hurt the customer and give a bad name to our business in general. If there is one thing that you should take away from this letter is to be careful about how you make your choice.

We all know that times are tough right now. They may even be so tough that some auto transport companies may under quote you to win your business and then tack on a last minute fee to get your vehicle moved. I believe this to be unethical and unprofessional. We follow a formula for pricing that is based on mileage and availability, and all other reputable companies follow this formula as well. You should be cautious of quotes that are significantly cheaper than the median price of several quotes.

Whether you decide to use American Auto Transport is your choice alone. But make sure that whomever you decide to give your business to takes that responsibility as seriously as American Auto Transport does.

Brian Thomas