Customer Service Information
Customer Service is glad to help with whatever requests you have. Please note that we encourage you to speak with a customer service agent, rather than your sales agent, for any issues that you may encounter over the course of your transport.
Do Not Be Alarmed If You Do Not Receive Immediate Support via Phone
Email tickets are the preferred way to address support issues, as we may receive high call volumes from time to time. If you are not able to connect with a Customer Service agent, please leave a message with the following information:
- Your name
- Your order number
- Your contact information
- A brief description of your issue
We will then proceed to process each request in the order that it was received.