This question is often the first one that many people ask our sales and other representatives after receiving a custom quote for transportation services based on their unique situation. Our rates are all guaranteed prices. That said, our price quotes are based on the previously mentioned factors. Even a suddenly busier route or an event that closes off a preferred route can cause a fluctuation in price. If a potential client waits too long to schedule, then they risk losing their quoted price.
It is also important to note again that we charge additional fees for some services. Unlike some companies, our fees are never hidden from potential or existing clients. For example, we charge extra if a client needs pickup or delivery on a specific date, an enclosed carrier for an inoperable vehicle’s specialty auto transport scenario, or replacement parts.
We charge extra for these services for several reasons. With on-demand pickup and delivery, we must pull a driver and transportation carrier from a pre-scheduled route especially to guarantee that we meet the custom pickup and delivery timeframes.
With a specialty vehicle that requires an enclosure, such as a classic car, we experience higher costs related to the purchase and maintenance of high-quality equipment and the enclosed carrier and insurance coverage. With an inoperable vehicle and replacement parts, one of our drivers must use extra equipment and take extra-special precautions to move the items to the carrier, which requires extra time and labor.